Description
SUMMARY Proactive, self-directed, result oriented Senior Business Analyst with around 9 years of experience in business requirements gathering and analysis, object-oriented design, data modeling, systems development, implementation & administration. * Experience in Business Process Flows and Business Process Modeling (BPM), Business Process Re-engineering. * Proficient in Requirement Management including gathering, analyzing, detailing and tracking requirements in RUP, Agile/SCRUM and Waterfall environments. * Proficient in managing cross-functional projects requirements across different phases of the SDLC. * Experience in writing requirements and specification like Business Requirements Document (BRD), Use Case Document, Epic, Themes, User stories, Functional Requirements Specifications (FRS), Systems Design Specification (SDS), Systems Requirements Specification (SRS), Data Dictionary, Requirements Traceability Matrix (RTM), Defect Traceability Matrix (DTM), User Guides, and Release Notes. * Experience in facilitating Joint Application Development (JAD) sessions. * Experience in working with various departmental teams, developing interactive relationships with business and IT colleagues, having a thorough understanding of the constraints, needs, and perspectives of business users as well as technical teams both onsite and offshore. * Experienced in Documenting requirement using Unified Modeling Language (Use Case and Activity Diagrams) also building business Process Flow, Activity Diagrams, Sequence Diagram using tools such as Visio, SharePoint. * Experienced in Version Control, Change management and Workflows. * Experience in .NET Framework (C#, VB.NET, ASP.NET, ADO.NET). * Involved in various deployment of the project and installing of different web parts and features. * Strong customer focus with emphasis on delivering quality solutions. Successfully able to address team issues and implement resolutions as needed. Experience in Enterprise Content Management (ECM). * Experience in Gap Analysis and developing the "As-Is" and "To-Be" models. * Experience in creating QA Test Cases and Test Plans and User Acceptance Testing (UAT). * Experience with Unit, Integration, Systems, Black box, Regression, etc. testing. (Manual and automated testing). * Strong understanding of FACETS and Facets Data Model working and verification on data model and data extracts. * Experienced working in FACETS online modules such as Billing, Provider, Claims and Membership modules. * Experience in developing graphical representations of complex business processes. * Experience in managing system configurations and content management. * Extensive experience in all phases of RUP and Waterfall methodologies of SDLC for developing ITIL Service-Now tool. * Managed 5 clients for ERP related projects through project life cycle. * Comprehensive knowledge of data warehousing in handling OLTP and OLAP data with significant implementation experience of Bill Inmon and Ralph Kimball paradigms. * Extensive experience in doing ROI studies, SWOT Analysis, GAP Analysis, Impact Analysis, Cost Benefit Analysis, Feasibility Study, C&E Analysis, Risk Prioritization, Business Process Modeling, Value Stream Mapping. * Worked with offshore team at different geographic sites and project team members using telecommunications tools such as teleconferencing, GotoMeeting and WebEx.
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