CAREER HIGHLIGHTS * Hands-on management of IT departments and leading project teams to successfully improve the company's overall performance, reliability and efficient use of technology. * Involved in the development of equipment and service offerings. * Successfully designing and implementing an infrastructure with high availability for a VOIP (SIP Trunks)/Data service provider handling 40K+ VOIP calls per day and over 380 locations. * Provided QA testing, prior to rollout, of British Telecom's next generation voice bridge, successfully identifying issues with the hardware and software that would have created significant failures if left unresolved. * Hands-on experience with design, implementation, and troubleshooting of infrastructures. Data communication: LAN, WLAN, WAN, WWAN, VPN, QoS VOIP, DNS, DHCP, Dynamic and static Routing, Firewall/Security, SAN and NAS storage systems, IP-PBX, and SBC (Session Border Controller). ERP and CRM systems. Microsoft Windows Server/Active Directory/Group Policy Object management/Exchange/SQL and others.

Highlights:

• Systems Engineer
• Management
• Infrastructure
• Connectivity
• Information Technology
• IT Manager
• Professional Services
• Reliability
• Security
• Services