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Steven S

Help Desk Specialist - 17 Years of Experience - Near 07755

Occupation:

Help Desk Specialist

Education Level:

High School/GED

Will Relocate:

YES

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PROFESSIONAL SUMMARY * 17 years experience in Computer Repair, Network Design and Maintenance, and Internet access * Skilled in technical support for E-mail and Instant Messenger Communications technologies * Graphic creation experience utilizing a variety of software * Machinery and electronics troubleshooting, repair, and maintenance * Highly developed interpersonal skills and capabilities * Installed, maintained, repaired and updated Telephone Systems software and networks installed and upgraded Telephone Systems Terminal Lines and associated equipment maintained telephone computer equipment * Prepared schedules for preventive maintenance, inspection and care of telecommunications equipment, terminals, peripherals and telephone systems performed semi-annual preventive maintenance on telephone systems and associated equipment * Developed and maintained a system for telephone servicing * Installed, maintained, repaired and upgraded software for the telephone system * Programmed the telephone system computer as needed to provide telephone users with needed capabilities * Develop and maintain proper level of materials and supplies needed for repair of telecommunications equipment, associated equipment, computer terminals and telephones * Prepared telephone systems requisitions for purchase of materials, equipment and supplies * Operated computers and monitor communication systems and equipment, such as communication lines, terminals and printers respond to malfunctions, abnormalities or emergency situations in telephone operations * Operated and maintain a variety of specialized hand and power tools and equipment * Develop an inventory management strategy with the aim of controlling costs within the budgetary limits, generating savings manage and maintain material and stocked product inventory to include stock profiles and stock locations * Responsible for managing all inventory control related activities, to include executing inventory control measures to ensure the company minimizes stock holding and maximizes stock system and paperwork accuracy. * Working with purchasing to ensure all that all orders have been placed with the vendor and when the order is expected to be received from the vendor.

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