Qualifications Professional * Excellent computer skills particularly Microsoft Office suite * Effective troubleshooting and problem solving skills * Create and implement processes affecting network maintenance requests and execution * Identify and mitigate maintenance risk to internal and customer facing network services * Create and deploy scheduled and on demand reports that provide Network Operations management with metrics to be used in determining business health and personnel effectiveness.

Highlights:

• Transportation
• Customer Service
• Management
• Metrics
• Microsoft
• Microsoft Excel
• Microsoft Office
• Network Services
• Networking
• Ondemand ATM Campus Manager