Description
Areas of Expertise * Revenue and Market Growth * Call Center Operations Management * Sales and Marketing Leadership * CSR Coaching and Staff Development * Strategic Market Planning * Technology Selection and Applications * Project Development and Management * Site Selection and New Center Start-ups CAREER HIGHLIGHTS Sales * During my five years as President of Ameridial, annual revenue grew from $22M to $40M delivered the best performing financial year the company's 23 year history * Rebranded the Ameridial Healthcare division, recruited a new management team and marketing strategy that grew the customer base from one client to over a dozen and accounted for over 70% of the company revenue * Created a flat rate pricing strategy that won Ameridial a five year, multi-million dollar Medicare contract * Created an inside sales department with supporting technology and processes for a leading football equipment manufacturer to expand their youth market share. Sales exceeded plan by over 250% * As a consultant to a Venture Capital firm that acquired and merged two health and safety training companies, created a new business development, a win-back and current customer cross sales program for each company that collectively exceeded plan by 400%
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