Description
Summary of Experience An accomplished Quality Assurance Manager with extensive experience in diverse manufacturing industries managing quality programs in several facilities simultaneously. An excellent track record of reducing costs and customer complaints while increasing product quality and reliability. Expertise in building a Quality Management System from the ground up and establishing strong customer loyalty to product line. An effective communicator with recognized ability to lead manufacturing team to excellence. 2003 to CRANE COMPOSITES, Cincinnati, Ohio Present A fiber reinforced plastics manufacturer serving the truck, metal buildings, recreational vehicle, marine, roofing, and decorative panel markets. Quality Assurance Manager. Reporting to the President. Responsible for development of Quality Management System for entire facility. Reduced cost of customer complaints from $1,000,000 annually to less than $300,000 annually. Implemented ISO 9001:2000 program, building a Quality Management System from ground up. Led process for ICC and Florida certification. Certified Six Sigma Green Belt. Green Belt project had annualized savings of over $300,000 a year. Certified 5S, Problem Solving, VSM and Lean Manufacturing Tool Champion Supervised six in process and final QC personnel. Successfully help launch numerous new products with research and development department. Led and continue to lead Kaizen and Project teams and events using DMAIC process. Daily involvement and review of KPI's.
Accomplishments
Highlights:
Keywords
