PROFILE High capacity problem solver with a solid track record in managing customer service, quality assurance and preparation of accurate documentation. Excellent communication and efficiency skills. Effectively foster team building environment, leading to increase productivity and customer satisfaction. Able to deliver final deliverables within a finite timeframe, criteria, and adverse cost variance. Field Service Engineer/Ultrasound team lead * GE HEALTHCARE * 2014 - Present * Conduct root cause analyst to determine technical or financial factors affecting the project or service delivery event. * Facilitate the interfaces between the customer and GE Healthcare for successful deployment of service events * Identify potential growth opportunities in assigned and unassigned accounts with actual forecasts. * Analyze customer needs and recommend appropriate hardware and or application to support those needs.

Highlights:

• Customer Service
• Distribution
• Employee Relations
• Management
• Project Management
• Quality Assurance
• Sales
• Team Player
• Test
• Time Management