Description
other senior management to balance business objectives with staff resource wellbeing to achieve optimal performance. Verifiable track record of successful vendor relations budget management and customer support. Constant attention to organizational excellence customer satisfaction enjoyable work environment creativity and financial health via innovative technology implementation strategic planning sound operating procedures building reliable IT infrastructure and valuing the individual. Calm and focused in stressful situations. KEY ACCOMPLISHMENTS Built full-service IT department 10 direct reports at ASEE. * Maintained 7% attrition rate over past two years and 5.8 year average tenure of IT staff. * Achieved an 80% IT department satisfaction rate among all staff at ASEE. * Contributed to an additional $4 million to ASEE's bottom line YOY by leading development of fellowship systems that were instrumental in securing multiple federal contracts. * Led development of an online board election voting system that saved hundreds of staff hours.
Accomplishments
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