Description
SUMMARY Microsoft Certified Professional with 16 years of technical support experience in financial investment firms and Bio Tech Industry. Proven ability to provide in-depth support, juggle multiple tasks effectively, and maintain confidentiality with highly sensitive materials and matters. Extensive experience working with high net worth clients, requiring extra attention to the "people" side of business. Positive, cooperative attitude with the ability to maintain calm under pressure and adapt to meet the needs of each situation at hand.