Dynamic leader with 25+ years of experience in strategy development and execution through the integration of people, process, and technology to achieve real results for clients across government, industry and non-profits sectors. Results-focused with a track record of excellent client and member service, business development, organizational effectiveness, change management, and project execution. Ability to handle the people issues associated with organizational change. Skilled facilitator. Areas of Expertise * Strategic Planning * Organizational Transformation * Change Management * Project Management * Business Process Improvement * Customer Research * Facilitation * Consensus Building * Data Analytics * Talent Development/Training * Product/Service Development * Performance Measurement * Leadership Mentoring * Association Management

Highlights:

• Banking Industry
• Budgeting
• Management
• Project Management
• Customer Relationship Management
• Financial
• Financial Industry
• Market Research
• Research
• Retail
• strategic planner
• Non-profit management
• organizational transformation
• change management