Summary Strong customer service supervisor and team leader with proven leadership skills achieved by setting and communicating clear expectations, rewarding superior performance, and fostering employee development. Committed to creating an environment which values people and builds trust, while ensuring efficiencies in productivity, attendance and behaviors.

Highlights:

• Customer Service
• Process Improvements
• Facilitator
• Quality
• Quality Assurance
• Test
• Management
• Customer Accounts
• Payroll
• Receivables