Summary Experienced Client Services Manager with strengths in business process improvements, customer/vendor relationships and project management. Successful track-record in planning, directing and executing client implementation with minimal disruptions. Managed multiple projects with overlapping deadlines maintaining superior results through effective planning, analytical, organizational and problem solving skills. Adaptable and acknowledged for effectiveness working under pressure in a fast- paced environment.

Highlights:

• Management
• Project Management
• Applications
• Planning
• Print Operations
• Process Improvements
• Root Cause Analysis
• Services
• Billing
• Capacity Planning