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Denzel B

Help Desk Specialist - 9 Years of Experience - Near 27517

Occupation:

Help Desk Specialist

Location:

Chapel Hill, NC

Education Level:

Some College Units Completed

Will Relocate:

YES

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PROFESSIONAL SUMMARY Competent Network Engineer, with qualifications including over 8 years of Military experience in LAN/WAN management ensuring maximum availability of a network and its peripheral devices. Proven ability to manage large workloads, work autonomously, conflict resolution, provide quality network administration, and troubleshoot problems with hardware and software on end-user equipment. Proficient in complex problem solving and Network Configuration. TECHNICAL PROFICIENCIES Network Configuration proficiency Strong oral communication skills Network environment design and Administration Fiber Optic Installer certified CompTIA Security + certified Proficient expertise and knowledge of Cisco language and routing protocol HIGHLIGHTED EXPERIENCE Designing, establishing, and maintaining a local area network for multiple users. Implemented the use of LAN tools such as routers, switches, printers, and VoIP phones. Have working knowledge of both Cisco and Brocade networking devices.

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