Description
SUMMARY *A "hands-on" manager seeking to leverage his professional experience to assist an organization in applications development, documentation and/or providing excellent customer service. *Contributions to revenue made in the areas of customer service, research and development, applications development, documentation, training, and sales and marketing. *Serves as a customer advocate in recommending product enhancements or modifications. *Technically inclined and talented dealing with clients and peers at all levels. *Experienced in bringing the product to market - proof of principle through final production and most important, user satisfaction.