Description
SUMMARY Multi-functional IT Business Program, Project Manager- Waterfall, Agile and Scrum, with over 10 years' experience in project management, team development, training and delivery, employee readiness, process improvement, process automation, communication, and marketing of projects with a global reach. Excels in partnering with key business stakeholders, mentoring and building cohesive, productive teams planning and coordinating projects from ideation to post production support setting expectations and on-going controls that ensure predictable, consistent, on-time project delivery. Partners with the business to develop transition plans, and measurable ongoing success plans. Excellent presentation skills to include kick off deck creation, presentation and training decks, roadmaps and project update reports. An innovative problem-solver who demonstrates strong analytical, communication and interpersonal skills. Earned reputation for taking initiative with a focus on improving productivity. Strong customer service skills. Recognized for WOWING the customer and going above and beyond seeking opportunities to provide more than what is expected. Works well under pressure. I love to learn new technologies. I am seeking an opportunity to move into a role which will allow me to work hands on with new technology applications while still using my customer service and project management skills. * Waterfall/Agile/Scrum * SDLC * Services Readiness * Quality Management * Presentation Skills * Change Management * Customer Service * Risk Management * Data Compliance * IT Networking * Process Improvement * Strategic Planning
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