Over 8 years of experiences offering intermediate level support in an Microsoft Windows base environment * Excellent oral and written communication skills with the ability to train users on today's automation system * Capable of analyzing and troubleshooting Lan Network environment * Knowledge of new information technology including support Mobile devices like IPad IPhone and android * Efficiency in the tear down and repair of Dell and HP Laptops and Desktops plus able to set network printers * Aptitude for building a great rapport with all levels of employees and having a strong working relationships * Diligently provided a high level of customer service ensuring a complete satisfaction and follow-up * Strong knowledge and comfort within Microsoft Office framework being able to offer great support

Highlights:

• Microsoft
• Automation
• Communication Skills
• Configure
• Customer Service
• Dell
• Email
• Help Desk
• HP
• Information Technology