Description
SUMMARY EXPERTISE A passionate individual looking for an opportunity to resume professional career. Customer relationship management Worked in IT industry in business development for 5 years. Always open to evolve and make positive change in the workplace. Looking ahead to explore new Customer retention challenges in marketing field. Lead generation WORK HISTORY Technolabs Lead conversion SR. BUSINESS DEVELOPMENT EXECUTIVE (May 2012 - Jun 2015) Responsibilities: Marketing Communications - Generate leads of potential customers. - Managing customer relationships. Business development - Logging and progressing all new leads / potential sales enquiries. - Setup meetings for demos with local/national event organizers. E-mail Marketing - Present marketing opportunities to event organizers. - Find promoters on social media. MS Office - Contact event organizers to inform them about new feature developments. - Follow-up with organizers for upcoming events. - Help organizers in setting up their initial events. The Pinnacle Group BUSINESS DEVELOPMENT EXECUTIVE (Oct 2010 - Mar 2012) Responsibilities: - Making outbound sales calls & handling enquiries from potential customers. PERSONAL TRAITS - Logging and progressing all new leads / potential sales enquiries. - Responsible for converting the leads. Can work in fast pace environments - Coordinate with support department to resolve customer's issues. - Involved in the online, web and email marketing campaigns. Troubleshoot independently ZNet Technologies Deadline sensitive CUSTOMER RELATIONSHIP EXECUTIVE (Apr 2010 - Sep 2010) Responsibilities: - Receive inbound calls related to sales query for multiple services: - Web Hosting, dedicated server, VPS, Mailing solution etc. - Logging and progressing all new leads / potential sales enquiries. - Coordinate with support department to resolve customer's issues.
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