SUMMARY OF QUALIFICATIONS Self-motivated, friendly, and energetic leader with keen attention to detail Proven superior and efficient customer, guest, and client service with professionalism, calm, and cheerfulness Knowledgeable in essential office and accounting software, network administration, and office equipment Highly organized & able to prioritize tasks & responsibilities while promoting a collaborative environment Experienced in simultaneous management of diverse actives and people, as well as hiring, scheduling, and evaluation of staff resort retail planning, purchasing, and inventory project leadership, and promotion of a spirit of excellence in a positive and enjoyable atmosphere Friendly, attentive, and insightful communicator talented and skilled in teaching and training *Traveled with Retail team to plan and implement merchandise sources and strategies and to conduct set-ups resets and end-of-season inventories for nationwide resort retail locations *Managed merchandising floor-plan and renovation design projects utilizing MS PowerPoint *Developed and managed databases and forms using MS Word Excel Access and Crystal Reports Trained directed scheduled and evaluated 9 Stockroom / Parking staff and 5 Merchandisers *Assisted visiting vendors and sales representatives with in-season inventories and resets Tracked inventory levels damages and markdowns and placed reorders Directed and supervised custodial operations *Supervised Trail Ridge Store's parking crew for Rocky Mountain National Park's busy lot *Assisted RMNP officials with helicopter and ambulance rescue operations Organized staff merchandise and displays as well as all non-merchandising activities above Processed Accounts Payable and wrote handbook for JD Edwards system for Controller *Assisted General Manager & Assistant General Manager with operations including openings and closings and supervision of 60 staff in 5 sales departments with $40,000 average daily sales Designed seating charts set record numbers of guests as Floor Manager (2002-2005)

Highlights:

• Email
• Fax Machine
• Management
• Systems Administrator
• Pbx
• Scheduling
• Security
• Swing
• Switchboard
• Training