Skills Summary: * Certification - A+ Comptia - Essentials * Possess an Associate's Degree in Information Technology * DCSE Certification (Dell Certified Systems Expert) Soft Skills -3/11 & 4/12 Familiarity with Microsoft Operating systems and Active Directory Management * Ability to independently manage time and document hours spent working * Receive, date, record routine to complex issues and the resolution thereof. * Highly experienced in providing IT support in a help desk capacity to up to 7500 users Familiarity with computer imaging and deployment techniques * Skilled in MS Office (including Excel and Access) * Basic knowledge of computer networking

Highlights:

• Microsoft Access
• Local Area Network
• Documentation
• Encryption
• Inventory
• Laptop Computer
• Operating Systems
• Outsourcing
• Security
• it jobs
• Troubleshooting, local area Network, operating systems, documentation,