Description
Professional Customer service associate with a wide ranging degree of experience. I possess 9 years of supervisory experience in customer service. Have also held positions as a customer service representative, implementation consultant, and sales representative. I thrive in an atmosphere of challenge, love to resolve complex customer issues and excel at dealing with all personality types. I adhere to policy guidelines but implement innovative and creative approaches to solve client issues .
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Virtual Implementations Consultant Ii | 10/2014 - Present |
| Icd Group | Of The Implementation Consultant Icd Supervisor Client Services Supervisor Senior Client Services Representative Client Services Representative | 5/2014 - 10/2014 |
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| Wilkes University | Business Administration | 1986 | Bachelor Degree |
Accomplishments
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