Career Summary: Proven business leader with over 20 twenty years of experience delivering excellence in project management, employee supervision, and strategic operational risk-management in a corporate environment. Experienced with Compliance, Legal and Audit issues. Manage and maintain all departmental deliverables. * Achieved satisfactory rating on all Audit/Legal-Regulatory Reviews 2002 - 2010 * Successfully transferred the GL and Cross-FIMP reconciliation process to the St Louis Operational Accounting unit and trained the staff on every aspect of reconciliation * Coordinated the testing of System Trouble Report and Quality Assurance issues related to the "Image Processing" eReturn, RDI Charge Back and On-Demand image retrieval Systems and related enhancements. * Supporting the Exception Processing Migration effort of Outgoing Returns and Return Deposited Item Units to their new end-state locations within plan. * Support conversion projects for mergers and acquisitions, providing Subject Matter Expert support and guidance. Supervisor - Bank Card Research and Investigation Unit 1998 - 2001 * Departmental leader responsible for all aspects of operations including budget adherence, work-flow administration, business development and training, supervision and evaluation of 21 employees * Defined, analyzed and managed internal and external processing systems and provided technical and operational support * Responsible for troubleshooting internal settlement problems and provide the quick turnaround resolution * Support South Dakota and Nevada customer service investigation and Bank-to-Bank investigations and review daily wire transfers and maintain and balance General Ledgers. * Prepare daily, monthly, quarterly and year-end investigation analysis report for the upper management.

Highlights:

• Mergers
• Mergers and Acquisitions
• Quality Assurance
• Support
• Test
• Acquisitions
• Eclipse
• Legacy
• Management
• Oracle Parallel Server
• accounting
• excel