Description
SUMMARY * Highly skilled Business Analyst with extensive knowledge in the emerging IT Healthcare industry. 15+ years of increasing IT experience with a strong background in business analysis, software design & development and technology solution implementation across business processes. Production Support Manager for 4 years as part of the HPE MetaVance Production Support Team focusing on maximizing productivity, swift issue resolution and quality work product delivery. ( Business Analysis ( Team Leadership ( Production Support ( Requirements Analysis ( Process Improvement ( SDLC, Agile ( QA testing & Validation ( MS Word, Excel, Access, Project ( PowerPoint ( SQL Server/Oracle ( SQL, HTML ( ALM, SharePoint ( COBOL ( PowerBuilder ( CICS ( TSO/ISPF ( VSAM, IMS, DB2 ( File-aid
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