Summary * Enthusiastic contributor with collaborative spirit, strong work ethic, and passion for new challenges and experiences. * Empathetic and impactful project leader with passion and commitment to deliver value-added projects to users. * Outcome driven productivity, efficiency, and high quality. * Live to learn, brainstorm, and problem solving. * Big picture thinker as well as detail focuser. - 4 weeks Microsoft Lync is a unified communications (UC) platform that provided instant messaging (IM), VoIP (voice over IP), file transfer, Web conferencing, voice mail and email for millions of customers. I was part of PIC (Public IM Connectivity) Provisioning team that was allowing Lync Online users to share presence and communicate via instant messaging (IM) with other users of Lync on-premise, as well as public IM service providers Microsoft Windows Live Messenger, AOL, and Yahoo!. Provisioning used to be done via many different channels including volume licensing, third party customer service. With growing number of Lync users, there was a business need to have a central place that enable customers to auto-provisioning PIC federation. * Effectively managed two projects with overlapping release time including one cumulative update release of Live Meeting and the major release of Lync PIC provisioning. to 24 hours. * Participate in rolling into DevOps model effort in the division.

Highlights:

• Structured Query Language
• Project Management
• Project Manager
• Automation
• Capacity Planning
• Microsoft
• Microsoft Office
• Planning
• DevOps
• Agile
• Scrum
• Program Manager
• A/B Testing
• Test and Learn
• Payment
• AWS
• Tableau
• Azure
• Globalization
• API
• QA
• Waterfall
• REST
• Platform Scaling
• S3
• Database
• Migration
• Java
• .Net
• Synthetic Transaction
• Monitoring
• Alerting
• SDLC