Areas of Expertise Electro-mechanical systems Power Plant Operation Quality Assurance and Control Planning/Schedules Instructor Career Development Preventive Maintenance Data Base Management Hazardous Material Control Inventory/Procurement Orientations and Seminars Mentoring/Counseling Loss Prevention Change Management Audits and Inspections Restaurant Management Basic Accounting Science, Technology, and Manufacturing Accomplishments * Headed several high end projects for Ascentron, Inc. Electronics Manufacturing Services. Certified 3-5 million per year in electronic circuit cards and systems. Expert diagnostic abilities utilized in the recovery of non-functioning electronic circuits. Observed and recorded trends in the manufacturing process to enable process improvement-long term/root cause improvements. Go-to person for problem solving with customers, vendors, and communicating technical information to non-technical personnel. * As an instructor in the Navy's enlisted electronic technician training pipeline, trained over 300 students in 6 to 8 week block courses. Zero students failed courses I facilitated in an environment which typically had a 20% failure rate. Awarded a Navy Commendation Medal for extraordinary efforts in supporting fleet manning and readiness. * In 2009, a difficult year economically for the service industries, received a bonus 3 out of 4 quarters based on sales and profits as part of a 4 person management team at TGI Friday's (TGIF's) Restaurant. Consistent product quality and customer satisfaction were a result of attentive preparation, detailed planning, and care in the execution of every single plate served. Robert Nowak * Page 2 * Achieved a score of 0 critical and 0 major deficiencies on a ServSafe health and safety inspection and scores greater than 95% on all state and ServSafe inspections over 3 years while Kitchen Manager at TGIF's through astute attention to standards and dedicated daily training of subordinate staff. * Maintained food cost within 2% of ideal over 2 years while ordering an average of $18,000 per week in food and supplies for a restaurant volume of $3 million per year through aggressive management of inventory, proper product rotation, and recipe compliance. * Assigned as Chief to a division of 40 personnel aboard a US Navy Destroyer which held less than 50% of required training codes to operate, maintain, and repair shipboard radar and communication systems. In 2 years, 95% of its enlisted code skill requirements were met, and over 50% of these personnel were also pursuing and achieving advanced qualifications and external education goals (college and apprenticeship programs). This led to improved mission readiness, higher morale, advancement rates, and award recognition. Personnel were no longer denied vacation time due to being the sole owners of critical skills.

Highlights:

• Test
• Planning
• Power Plants
• Preventive Maintenance
• Problem Solving
• Procurement
• Quality
• Quality Assurance
• Radar
• manufacturing