SUMMARY OF QUALIFICATIONS * Top three in region in AWA (Average Weekly Production) 2017 * President's Club 2014 based off of office growth, employee retention and sales volume * #2 General Manager in the Nation for Securian Financial in 2012 * New financial agent of the year 2009 and 2010 * Improved the underwriting "Turn-Around" time for new business that positively impacted productivity by 133 percent * Improved processes and systems in underwriting center by increasing decisions per underwriters from 27 to 55 and improving processing output from 30 stages to 40 stages * Improved division's funding to applications from 48% to 65% * Improved the facility design which resulted in saving the division approximately $80,000 * Awarded "Lead with Action" for having the top call center / underwriting center 2007 * Team player with an attitude of excellence and impeccable integrity * Successfully opened new loan and underwriting offices in Charlotte, NC, Charleston, SC, Louisville, KY, Nashville, TN, Salt Lake City, UT * Strong presentation, oral and written communication skills * Ability to manage multiple priorities and achieve desired outcomes * Self-motivated, creative, customer focused, and improvement driven * Computer proficient (MS Outlook, PowerPoint, Excel) * Read/Write/Speak Portuguese

Highlights:

• Sales
• Management
• Underwriting
• Applications
• Call Center
• Communication Skills
• Financial
• Insurance
• Life Insurance
• Microsoft Outlook
• finance
• problem solver
• leadership
• motivation