Description
Professional Summary *An accomplished Texas Works Advisor with ten years of TIERS experience *Detail-oriented and organized Texas Works Advisor III focused on evaluating trainees\'progression to facilitate learning and growth. Vast experience in troubleshooting and discovering the root causes of case issues*A skilled Texas Works Advisor III and Facilitator skilled in training new hires for Health and Human Services Commission*An empathetic Texas Works Advisor III who always provides quality customer services to the clients*Experience with TIERS, Business Process Re-design, Eligibility Workload Management System*Multi faceted Texas Works Advisor III who serves in capacity of supervisor responsible for 10 - 15 trainees on a constant basis. Conosultant with Deloitte thru PROBYS provided field support with Georgia IES project