SUMMARY OF QUALIFICATIONS Versatile and results-driven Director of Operations and District/Regional Manager, adept at implementing effective product display strategies, driving high customer retention levels, and ultimately generating millions of dollars in store sales for multiple retail locations. Successfully employed methods to emphasize and grow profits through strategic merchandising programs, team building, performance evaluation, and shrinkage management. Experienced in the design and implementation of policies and procedures, as well as consistently assessing operational needs to impact performance. Currently seeking a Regional/District Management position in retail operations, bringing 30+ years of professional work experience and areas of expertise as follows: * Retail Sales Management * Visual Merchandising * Sales/Revenue Growth * Customer Service * Policy Compliance * Performance Evaluation * Staff Training/Supervision * Inventory/Shrink Control * Quality Assurance * Process Improvement * Market Trend Research * Ordering/Purchasing * Counter Management * P&L/Budgeting/Forecasting * Employee Scheduling * Team Building/Leadership * Seasonal Promotion Planning * HR/Payroll Management

Highlights:

• Payroll
• Training
• Consumer Electronics
• Electronics
• Entertainment
• Inventory
• Inventory Control
• Scheduling
• Merchandising
• Retail
• retail manager
• store manager
• assistant manager
• manager
• management
• operations
• director
• district
• regional
• sales