Extensive experience in diagnosing & resolving computer related issues including hardware software servers networking and system/network administration. Looking to bring strong analytical and problem-solving skills to a growth-oriented firm that will allow me to utilize my experience and knowledge as an experienced IT professional. Qualifications * 10+ years IT experience * Comprehensive Windows Knowledge * Strong Communication Skills * CompTIA A+ Certification * Proficient working independently or on a team * Novell CNE Certification Planned installed and maintained all LAN/WAN/VPN network hardware and software security systems and communication links on local office networks. Managed all clients network LAN/WAN hardware including routers switches load balancers and wireless networking equipment. Acted as first point of contact for all major technical issues including power outages system failures and disaster recovery. Oversaw infrastructure of Eden Prairie & Bloomington facilities and acted as support for

Highlights:

• Information Technology
• A+ Certification
• Active Directory
• Certified Novell Engineer
• Communication Skills
• Desk Top Support
• Desktop Computer
• Disaster Recovery
• Infrastructure
• Lan/Wan
• Windows