Description
AREAS OF EXPERTISE * Broad experience in multiple platforms, equipment, and applications with a knowledge of cloud-based systems quick grasp of new technology. * Outstanding communication strengths to troubleshoot system issues, find solutions, document results, and ensure total client satisfaction. * Dedicate individual for execution of disaster recovery and backup plans. TECHNICAL PROFICIENCIES Platforms: Windows, LAN/WAN Infrastructure, VPN (Cyberoam, Sonicwall), Exchange Server, Microsoft SQL Server, RAID IP Telephony, Avaya IP telephony
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