Description
PROFESSIONAL SUMMARY Experienced and detail-oriented IT Services Director specializing in managing network services and operations, database and IT administrative and project management. Focus: network and database strategies policies and procedures database implementations budgets vendor relationships and contract negotiations. WORK SUMMARY Consultant, Americans for Responsible Solutions, Washington, DC 2017 April 2017 Providing CRM and Donor Management system consultation services. Coordinating all phases of the projects activities: discovery, assessment, requirements gathering, writing the RFP, selecting potential CRM partners, demo participant, CRM and vendor analysis, budget, data conversion and CRM implementation. Director of IT Services, EMILY's List, Washington, DC 1994 - 2017 Led the IT Department responsible for providing network IT operations and services and multiple database initiatives for the 100+ employees in the organization. Managed $1M budget and directly supervised a staff of 2 in addition to a help desk contractor and IT partners. * Drove the organizations policies and procedures for network and database security and integrity * Collaborated with the IT team to plan network and hardware upgrades and maintenance * Created IT databases to track help desk requests and all IT related inventory and vendors * Partnered with third party vendors on the creation of the organizations disaster recovery plan and new technology strategy * Prepared presentations for the Board of Directors and secured their support for several database projects * Managed several database implementations and delivered on time and under budget * Database administrator for the donor and political databases * Wrote database logic, ad-hoc SQL queries, object design enhancements and customized reports * Teamed with the Development and Finance departments on processes and tools to manipulate data for fundraising * Led monthly database meetings and initiated an IT newsletter and staff trainings * Coordinated two IT office moves and helped to create an AV footprint * Designed a 360 view blueprint to illustrate how the databases could interconnect and serve as one repository VP Technical Support Services, Hannibal Software, Inc., Washington, DC 1990 - 1994 Maintained a 80+ member client database and provided customer support for four software packages. Created a database to track contracts, purchase orders, license agreements, accounts payables and receivables. Interfaced with technical programmers and provided conversion assistance alternative solutions for data manipulations. Computer Systems Administrator, U.S. House of Representatives, Washington, DC 1981 - 1989 Database administrator for two members of Congress. Coordinated the in-house mail operations and database and system maintenance. Created system policies, coding, filing systems and statistical reports. Vendor contact, user group and support services office representative. ADP Clerk, U.S. House of Representatives, Washington, DC 1980 - 1981 Data entry clerk for all member and support services accounts.
Accomplishments
Highlights:
Keywords
