Description
QUALIFICATIONS PROFILE Passionate, dedicated, and seasoned IT Technical Specialist with more than 20 years of extensive experience in coding, training and leading various meetings as the liaison responsible for communication between my business and the corresponding individuals at the State level. I also ensured that the Service Desk was properly trained for the purpose at hand regarding its attempts to resolve issues dealing with uploaded templates into the FullAccess web application. I've had the pleasure of dealing with most all levels of management during my tenure. * Hardworking and wholehearted, eager to give 100% of service in my area of responsibility, accustomed to seeking new and effective ways to reach others with utmost dedication. * Strong organizational, leadership, and interpersonal skills able to motivate and train staff members effectively as well as communicate and empower the staff or employee to perform at their best. * Remain abreast on the latest developments in teaching, instructional resources and methods flexible and quick to make necessary adjustments in instructional plans and activities. * Proficient in Microsoft Word, Excel, and PowerPoint Publisher and the Internet for research purposes. Kansas * In this role, I served in a capacity of passing appropriate information back and forth between HSB IT and/or HSB Engineering and the appropriate person/level at the State level for the proper and adequate interaction between the business and the States. Key Accomplishments: * regarding meetings and/or the information needed for proper interaction of software between the business and the respective State.