Description
SUMMARY OF QUALIFICATIONS: Sr. Desktop Technician * I.T. Based Customer Service Support * Active Directory Proficient in all Microsoft Office Suite Programs * Cisco router configuration (novice) ATM (Asynchronous Transfer Mode) * LAN/WAN Administration Operating Systems Windows XP, NT, Vista, ME, 2007 * Microsoft Exchange Server Administration Computer/Peripherals Equipment Maintenance * TCP/IP * MS Visio * MS Project * Granite Xing Sun Ultra Work stations * Dell Workstations * MAC Computers/ Laptops * Patch Panels CORE STRENGTHS * Nineteen years of experience working with the Newark Public Schools * Ability to establish good working relationships with professionals * Possess effective communication skills * Ability to handle pressure and work independently * Know how to keep sensitive information confidentially
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