Description
Summary Technical professional with over 25 years' experience in Technical services and support. Proven background in service quality, accountability and "customer first" responsiveness. Skilled at working on highly technical cross- functional projects to assess and meet needs, from individual clients to company-wide product strategies. Principal skills include technical training both beginner and advanced, problem solving, change management, and communication. I thrive in a multi-functional, challenge-oriented environment, focusing on service expectations and meet goals proactively. Those skills also included troubleshooting, Problem solving, Database Management, On-site Support, Phone Support, and IT Project Management. S k ills
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