PMO/Program/Project Manager in financial services, insurance, and telecommunication industries with 23 years' experience. Superb leadership skills focused on client satisfaction and high-quality, on-time delivery. Specialties include, but not limited to: Agile, Business Intelligence, Change Management, Client Relationship Management, Communications, Data Management (Mining/Security), Graphic Design, Offshoring, Organization Transformation, PMLC, PMO Activities, Process Automation/Development/Improvement, Program/Project Governance, Quality Control, Reporting, SDLC, Training, Waterfall, and Writing. Excellent references.

Highlights:

• Data Mining
• Front Office
• Quality
• Quality Assurance
• Quality Control
• Training
• Audit
• Project Management
• PMO
• Program Manager
• Communications
• Writing