Accomplishments Mental Health / Quality * Managed a $100,000 budget * Entrusted to maintain ongoing compliance with operational policies and procedures leading to swift and fully compliant audits * Led staff operations and administrative tasks from point of hire through team management * Facilitated a variety of sessions to empower clients to identify and address their needs * Developed diagnostic treatment plans to address client needs including the collection of program success metrics * Leveraged relationships to facilitate coordination between services while keeping the client the center of focus * Completed Utilization Review with CMH for MCPN (Carelink, ConsumerLink, Gateway) * Served as an advocate to clients and families/monitored/audited hospitals & residential facilities * Performed internal investigations to ensure quality services made recommendations toward measurable improvements Community Services * Liaison for community and professional Advisory board for 8 years * Organized and chaired the Inkster Community Taskforce * Developed a community needs assessment to be incorporated in the budget narrative * Recognized in the community as a Juvenile Justice Advocate * Worked cooperatively with IT department as one of the administrators for the electronic contract management system in order to update and continually improve the database * Monitored and ensured that all contracts were fully executed, renewed and updated when necessary, including a complete contract record in the database * Established and maintained an automated reporting system to ensure compliance with all contract -this also reduced the time to perform this administrative task * Worked across departments to monitor compliance * Worked with agency leadership staff to ensure all contract requirements were met * Wrote ( assist in writing) Request for Proposals (RFP) for contractors * Assisted with negotiating contract terms, pricing and payment schedule, ensuring that the agreements with the vendors / suppliers are commercially advantageous this includes contract re-negotiations and renewals * Identified, intervened, analyzed, managed and resolved business conflicts between the company and funders/ contractors Most Utilized Skills Microsoft Office Suite Excellence in communication/listening Relationship builder Results driven leadership Analytical problem solver Inclusive team approach Self -driven Motivates others to work toward shared success

Highlights:

• Compliance
• Quality
• Quality Assurance
• Administrative Tasks
• Budgeting
• Collection
• Database
• Financial
• Financial Analysis
• Focus
• healthcare
• pt