Description
Professional Summary: * Over 8+ Years of Information Technology experience, including 4+ years of Salesforce.com platform as Developer and Administrator. * Experience across various SFDC implementations with Sales Cloud, Service Cloud, Marketing and Community cloud. * Extensive experience in application Design, Configuration, customization, development, and Deployment of salesforce.com applications. * Worked on Configuration of various SFDC standard objects like Leads, Accounts, Contacts, Opportunities, Case Entitlements, Service contracts, Reports and Dashboards * Experience in CRM business process like Forecasting, Territory Management, Campaign Management, Lead Management and Case Management * Experience with Salesforce.com Security settings, creating profiles, roles, Sharing rules, and Email services. * Experience in Sales Cloud development, integrations and customization of the applications as per the client requirements. * Strong expertise in working with Apex classes, Apex Triggers, Batch Apex, and Test Classes. * Worked on Standard and Custom controllers of Visualforce pages in development of custom Salesforce pages. * Extensively worked on querying Salesforce.com database using SOQL and SOSL queries with force.com. * Experience in setting up Connected App and Remote site settings for establishing third party communications. * Experience in Single Sign On, ensuring compliance with security standards like SAML 2.0 * Experience with Service Cloud CTI adapters to integrate with desktop applications and third party CTI systems. * Using CTI adapters with Salesforce CRM call center and integration with the softphone. * Integrated Salesforce.com applications with external systems data using Web Services and Apex callouts with SOAP and RESTful web services. * Experience in Informatica ERP systems to migrate the data with real time synchronization using Restful Web services using OAuth. * Worked on web UI Technologies Angular JS, JQuery, Java Script, HTML5, Ajax, and CSS. * Experience in working with Eclipse IDE with Force.com plug-in environment for writing business logic in Apex and Visualforce pages. * Developed Lightning apps with design systems using CSS and parameters, App Builder and Lightning component features for the use of desktop and Salesforce 1 Mobile Platform. * Integration of SAP ERP system to Salesforce.com using Enterprise WSDL. * Experience in Wave Analytics, and Components DataSets, Lense and Dashboards. * Worked on Wave Analytics Data transformation, Data Binding using JSON format. * Experience in working with Change sets, Force.com IDE and ANT tools for deploying changes from one instance to another. * Detailed understanding and experience in cloud application Apttus CPQ and Apttus CLM. * Performed Apttus CPQ related configuration for product setup, approval rules, process builder and workflows. * Experience in Database SQL and Pl/SQL. * Strong communication, organizational and interpersonal competencies along with detail oriented and problem solving skills in the technology arena.
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