Description
Summary Talented and versatile professional with a strong track record of significantly increasing profit through superior customer relations. Extensive experience in technical support, customer service, team management, and training. A true self-starter, willing to hit the ground running on any project, big or small. Possesses in-depth knowledge of the technology industry and keeps up-to-date on industry trends. Analytical, with proven abilities in developing creative solutions to complex technical problems. Excellent communicator fluent in English and French, with moderate proficiency in Spanish. Recognized for outstanding customer service and support, collaborating successfully with individuals at every level of business. An influential communicator, skilled in negotiating and also in presenting complex ideas to all audience types.
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