Description
Summary Senior Business Systems Analyst with over twelve years of experience in managing and supporting best practice solutions for Electronic Health Record (Centricity EHR and its interfaced applications), supporting, participating in EHR database upgrades and EHR application interfaces in the healthcare industry. Experienced in Quality reporting to CMS. Experienced in guiding the work of technical teams as well as mentoring and providing direction to current and new team members. Experienced in all levels of testing for system upgrades. Extensive knowledge with developing work-flows, training documentation, clinical content, system documentation for hand off and EHR templates. Well versed in analyzing, designing, developing, implementing and evaluating training programs. Worked closely with the Clinical Informatics and Physician Educators that provided support to the In-patient and Out-patient staff. Consistently demonstrates the ability to provide expert advice to others and resolve complicated issues. Great reputation for easing staff's apprehension to new technology and communicating effectively during the transition phase. Provided technical documentation on EHR systems. Experienced in gathering and documenting Business and Functional requirements.