PROFESSIONAL SUMMARY Highly effective management professional within customer operations including call center and meter reading, emphasizing innovation and creativity in solving complex problems. Energetic and results-focused with success in developing and leading diverse teams to achieve outstanding results. Highly effective management professional emphasizing innovation and creativity in solving complex problems.

Highlights:

• Appraisals
• Billing
• Call Center
• Front Office
• SAP
• Team Lead
• Training
• Employee Relations
• Business Plan
• CCS