Description
Summary: * Around 13+ years of IT Professional experience and 6+ years of experience in Salesforce.com and Worked with business developers in the development of Salesforce. solutions, targeted at complex projects, with an aim to help meet the standards and boost the sales of technical services * SFDC Certified IT solutions professional * Expert in defining business solutions and the implementation of delivery methodologies * High degree of involvement in application troubleshooting, IT consultation, and database management * Worked on complex projects on sales and service cloud, with an aim to help meet the standards and boost the sales & service of technical services * Solution Architect with extensive of experience with solid understanding of business requirement gathering, documentation, business process flow and business process modeling. * Extensive experience in gathering Business/Functional user requirements, creating Use Cases as per user requirements, developing/designing UML diagrams such as Activity, Class, and Sequence diagrams in addition to creating Business Requirements Document. * Providing appropriate development specifications and supporting our Technical Consultants and fellow Architects in delivering solutions as well as supporting the Chief Architect * Experience in building Web Service enabled applications (SOAP and RESTful) * Excellent knowledge of Salesforce APIs and hands-on experience integration with ERP * Experienced working in Cross-functional teams, identifying business requirements and supporting sales/marketing efforts. * Involved in project to understand the business needs and objectives of the system and interacted with the end client/ users and stakeholders, involved designing and gathered requirements for the integrated system. * Lead planning meetings, analysis development, test inspections, and other project meetings throughout project life cycle. * Participated in all stages of Software Development Life Cycle (SDLC) i.e., System Analysis, Design, Development and Testing using Agile Methodology. * Experience working with various software development methodologies including Agile waterfall and Hybrid. * Knowledge on implementing Apex classes, Triggers, Visual Force, Force.com IDE, SOQL, and SOSL * Proficient in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Workflows, Approval Processes, Reports and Dashboards, Tasks and Events. * Worked with Apex Data Loader tool to migrate the data into Salesforce platform. Extensive experience in data migration and integration using Data Loader. * Worked on Business to Business (B2B) & Business to Customers (B2C) SFDC patterns involved interaction with all the various parties are involved * Worked on Deployments when deploying code to and from sandboxes to Production environments and maintained deployment checklists. * Implemented security and sharing rules at object, field, and record level for different users at different levels of organization. * Strong interpersonal skills and excellent communication skills. * Conducted End user trainings. And provided one to one trainings to end users on an on-going basis. * Able to manage changing responsibilities and deliver time critical projects on schedule. * Proven ability to accept challenges and produce results in a multi-tasked environment.
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