QUALIFICATIONS AND ACCOMPLISHMENTS * Exceeded expectations building long lasting relationships with clients * Consistently met or exceeded sales quotas by helping clients increase usage and adopt additional products to ensure the client base and customer satisfaction * Strong work ethic, attention to detail, and the ability to prioritize * Experience working with the Relationship Management team, meeting or exceeding the operational performance objectives and KPI's * Excellent listener with strong verbal and written communication skills that can manage multiple projects simultaneously * Maintenance renewal and business development experience in co-terming, up-selling and cross-selling in a renewal sales cycle * Experience in collaboration with other business units including but not limited to Sales Operations, Pricing Team, Finance, Legal Services, Product Management, Technical Support, Marketing and Channel Partners to evaluate business renewal metrics * Proactively identifying and ensuring good judgment that client issues are promptly resolved and follow up by interfacing and collaborating with the technical support teams as needed * Track record of the ability to work and adapt in an entrepreneurial environment with a professional attitude * Have extensive analytical and negotiation experience determining customer requirements to identify and recommend products offerings and services to meet and exceed customer expectations * Sales experience in dealing with customer quoting, customer transactions, and assisting clients with any product discrepancies ACCOMPLISHMENTS * Exceeded expectations building long lasting relationships with clients * Consistently met or exceeded sales quotas by helping clients increase usage and adopt additional products to ensure the client base and customer satisfaction * Strong work ethic, attention to detail, and the ability to prioritize * Experience working with the Relationship Management team, meeting or exceeding the operational performance objectives and KPI's * Excellent listener with strong verbal and written communication skills that can manage multiple projects simultaneously * Maintenance renewal and business development experience in co-terming, up-selling and cross-selling in a renewal sales cycle * Experience in collaboration with other business units including but not limited to Sales Operations, Pricing Team, Finance, Legal Services, Product Management, Technical Support, Marketing and Channel Partners to evaluate business renewal metrics * Proactively identifying and ensuring good judgment that client issues are promptly resolved and follow up by interfacing and collaborating with the technical support teams as needed * Track record of the ability to work and adapt in an entrepreneurial environment with a professional attitude * Have extensive analytical and negotiation experience determining customer requirements to identify and recommend products offerings and services to meet and exceed customer expectations * Sales experience in dealing with customer quoting, customer transactions, and assisting clients with any product discrepancies

Highlights:

• Forecast
• Sales
• Sales Calls
• SalesForce
• Account Management
• Account Manager
• Financial Industry
• Management
• Metrics
• Policies and Procedures