Description
Summary of Qualifications Mr. Wiesenfelder has more than 12 years of experience in project management, continual service improvement (CSI), task management, and business analysis. His education, training and certifications complement his expertise in project management and continuous service improvement. He has subject matter expertise in applying the ITIL framework and ISO 20000-1:2011 standards to develop, identify and execute improvement opportunities that support day-to-day management and problem resolution.