CAREER SUMMARY: Business oriented in administration and accounting utilizing the skills of problem solving, decision making, interpersonal and supervisory. SUMMARY OF EXPERIENCE: Temporary Solutions - DSB, DVRS, Office of the Controller Raleigh, NC April 2016 to December 2016 Accounting Technician * Analyze, adjust and process payment requests for clients and vendors * Research issues with claims, coding and payments and resolve any discrepancies * Assist internal and external customers resolving inquiries * File and retrieve vendors remittance advices * Distribute incoming mail and assign payment claims * Calculate pharmacy drug pricing First Citizens Bank Raleigh, NC June 1990 to August 2014 Central Accounting: Financial Reconcilement Specialist * Reconcile and maintain Federal Reserve account * Daily reconcile bank external and internal accounts * Research, correct and reprocess general ledger errors * Assist with implementation of new accounts and cost centers * Manage all aspects of client bank billing * Prepare financial statements * Calculate, resolve and report variances * Assist with month end closing procedures * Manage mortgage loans third party receivables * Perform daily cash reconciliations of bank branches and its subsidiaries * Research and perform analysis related to cash activity * Verify and confirm funds of bank official checks * Resolve and escheat unclaimed property * Process wire transfers * Verify and approve account payable preparations * Assist in preparation for internal and external audit * Manage and contribute to special projects as assigned Research: Lead Researcher * Instruct new and existing associates on procedures and systems * Assure the bank compliance with Federal regulations * Research and investigate bank discrepancies and fraudulent activity * Auditing of customer and bank accounts * Assist with implementation and trial of new systems * Monitor NSF and Returns accounts * Correct Federal Reserve outages * Manage branch and affiliate bank call center * Manage and assist special projects as assigned * Verified and approved department daily paper transactions * Performed department daily closing settlement Balancing and Controls: Settlement Specialist * STAR ATM Settlement * CCCA Cash Letter Settlement * Divested Acquisition Bank Settlement * Forward settled items to appropriate departments * Prepare and report State Treasure account activity * Serve as main contact for research and resolutions of ATM outages * Process, validate and send data files to ADP * Balance and assist corrections of operational accounts * Process, balance and report Treasury Tax and Loan Payments * Prepare and assist with internal and external audits
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