Description
Managed large claim issues in these 3 Regional Offices for specific contract clients on national level for multi-line coverages. Reported complex and highly technical claims to carriers, clients, insureds and self-insureds with evaluation, reserve analysis, recommendations and action plans for conclusion. Conducted and scheduled file audits and acted as mentor to local adjusters. Coordinated with corporate managers, brokers, attorneys and adjusters for high exposure settlements and cost containment. Responsible for quality of company product and compliance of client directives by adjusters nationally. Coordinated work within a TPA with brokerage services projects. Prepared Trend Analysis and various evaluations through use of loss runs and globals. Responsible for maintaining large national account as a client for additional 12 years after conflict between client and another analyst. Adjuster in Charge (Crawford & Company continued) Outside adjuster handling and managing all claims coming into each territory on a 24/7 on-call basis. In charge of office handling claims including Personal and Commercial Liability, Property, Workers' Compensation, Product Liability and E&O. Supervised adjusters and clerical support. Expedited reports to carriers for prompt reporting of claim activity, reserves, evaluation, coverage analysis and timely claim resolution. Interviewed witnesses, insureds and claimants. Wrote auto appraisals, building estimates and determined BI exposures. Traveled given territory investigating claims and marketing to agents and carriers. Licensed in states of GA, NY, TX, FL, IN, MS, NV, VT, KY, WA, SC, RI, OR, OK, NH, NC, MN, MI, ME, AZ
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