Description
Performance Improvement Professional with a proven track record of establishing grade level performance criteria, implementing practical human performance improvement solutions. Comprehensive background and experience with people/equipment/process improvement and problem solving. Over 20 years of experience managing and working in team environments as an Instructor and Facilitator. 2011 to Present Manager, Corrective Action Program/Performance Improvement TVA, Bellefonte Nuclear Plant, Hollywood, AL * Awarded Green Belt in Six Sigma from Villanova University (GPA 4.0) * Lead Site to achieving Excellence in CAP Metrics and Safety (1700 days with No Lost Time Injuries). * Stream-lined the Corrective Action Program Process and closed out effectively 80% of their PER back log. * Identified problems and provided solutions for the SQN Midcycle INPO Assessment Review Team. * Lead Prompt Incident Investigations, providing expertise in Human Performance tools and process improvement. 2008 to 2011 Corrective Action Program Manager TVA, River Operations, Chattanooga, TN * Awared the Salute to Excellence - Diversity Leadership Award by the TVA CEO * Awarded Certificate of Appreciation for Outstanding Performance -Corrective Action Program. * Stream-lined and Improved the Corrective Action Program Process and created positive change in the culture of the organization throughout the Hydro and Green Power fleet. Created PER Trending Reports and CAP Metrics. * Trained many Root Cause Analysis and Apparent Cause Evaluation Cause Analysts and lead multi-discipline teams to resolve problems and implement solutions to prevent recurrence for the fleet. 1998 to 2008 Configuration Program Administrator TVA, River Operations, Chattanooga, TN * Awarded Certificate of Appreciation for Outstanding Performance -Y2K Program Management * Created Configuration Control Process, lead multi-discipline teams to walk down systems, revise drawings, hang UNID tags and update work management equipment data base. Initiated PMs to ensure equipment reliability. * Researched, tested, and ensured Y2K compliance for TVAs hardware and software. Performed as a TVA Y2K Public Speaker and Subject Matter Expert at EPRI. Y2K & Emergency Response Team Leader. 1997 to 1998 Mechanical Modification Engineer Stone & Webster, WBN & SQN Outages, Spring City, Soddy Daisy, TN. * Initiated, reviewed, evaluated, resolved and implemented modifications for Mechanical, Piping, Piping Supports to design change requirements. Reviewed and closed design documents during plant outages. (work plans, DCNs). 1996 to 1996 Operations Manager Atlanta Committee of Olympic Games (ACOG), Cleveland Ocoee Olympic Village, TN. * Award of Excellence for Olympic Village Hospitality - Atlanta Committee Olympic Games * Directed all operations for over 300 staff and athletes during the Ocoee Whitewater Canoing & Kayaking Olympic events. ( Purchasing, Inventory, Logistics, Food Services, Security, Transportation, Communications, ) 1991 to 1996 Quality Assurance Engineer/Construction Engineer Ebasco Constructors, SWEC, WBN Unit 1, Spring City, TN * Resolved Quality Assurance documentation issues, improved record indexing/retrieval and resolved TVA licensing and NRC commitments prior to Watts Bar Unit 1 commercial operation.. * Lead Work Plan, DCN and CAQR closure review during start-up and turnover of plant systems to TVA.
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