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Steven M

Help Desk Specialist

Occupation:

Help Desk Specialist

Education Level:

High School/GED

Will Relocate:

YES

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Summary Of Qualifications Dynamic and results-oriented IT professional with 20+ years experience in providing help desk technical support and network administration. Balanced combination of technical expertise, superlative project organization, and outstanding communications skills. Experienced in supporting hardware and software for a large number of desktops in a network environment. Demonstrated ability to review, evaluate, and recommend changes and additions to meet planned enterprise needs and requirements. Consistent and successful track record of testing and documenting configuration installations for system managers and support staff across the enterprise. Highly organized to work well with technical and non-technical staff at all levels of organizations, directing many projects and attending to details. Well-versed in all leading IT concepts while always staying abreast of new technologies. Proven with a 6C - demonstrating a high degree of trustworthiness.

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