Description
PROFESSIONAL SUMMARY: * Overall 8+ years of professional IT experience and strong experience in Salesforce.com Development/Admin, implementation including configuration and database activities. * Experienced in Salesforce.com Apex Classes, Apex triggers Integration, Visual Force, Force.com API. Hands on experience in Salesforce.com CRM integration, developing and deploying custom integration solutions. * Experience in realizing the business requirements to design on salesforce.com platform by designing the required entities like custom objects, creating the relationships/ junction objects like Master-Child, lookups, Entity Relationship data model, Pages, Classes, Interfaces, Workflows & Workflow rules, triggers, Email alerts and business logic. * Extensively worked on creating and customizing the Reports, Analytic Snapshots and Dashboards. * Extensive experience working with Force.com IDE in design and development of custom application in complex business process in Service cloud module. * Good working knowledge in querying Salesforce.com database using SOQL&SOSL queries using Force.com Explorer.