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John W

Application Support - 20 Years of Experience - Near 27587

Occupation:

Application Support

Location:

Wake Forest, NC

Education Level:

Associate

Will Relocate:

YES

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Qualifications Summary Solution and customer-focused Dev-Ops / Software Configuration Management professional offering proven strengths in configuration management administration, software build and testing automation, Change Management, Release Management, Project Management, Application Support and staff training and mentoring. Track record of delivering high-level technical support to cross-functional software engineering Teams by driving application performance, product quality, and business productivity by optimizing, standardizing, and automating software Build, Deployment and Configuration processes. Readily learn and apply new technologies to adapt to changing business priorities and deliver competitive customer solutions. Configuration Management Certification Version Control / Source Code Management Software Build and Deployment Automation Process Improvement & Automation Release Management / Defect Tracking Change Management Technical Troubleshooting / Root Cause Analysis ITIL Principles Project Management Global Team Leadership / Facilitation Scrum Master Customer, Employee & Team Collaboration CMMI Level III Staff Training & Technical Support

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