Description
Qualifications Profile Self-motivated, accomplished, and enthusiastic professional offering progressive years of experience in delivering profitable solutions to drive operational readiness, sales and continuous excellence in customer service. A proven track record of providing significant improvements in learning processes, productivity, quality, and client satisfaction while reducing costs, lowering turnover, and fostering a positive work environment. Powered with a proven ability to successfully analyze an organization's P&L and critical business requirements in order to identify, correct and improve deficiencies and enhance or capitalize on opportunities. Several key areas of expertise include: Developing innovative and cost-effective solutions to enhance competitiveness, increase revenues, improve client experience and company profitability, while also securing customer loyalty. High level of emotional intelligence and easily relatable, excels in building inclusive relationships with individuals at all levels of business and with diverse cultures and backgrounds within a highly competitive and challenging environment. Recognized and well respected for displaying decisive leadership and professionalism with a positive, can-do attitude, and a commitment to excellence. Core Strengths Fixed Operations Management Sales Management New Business Development Strategic Planning and Implementation P&L Management Customer Service Management Leadership and Team Development Continual Process Improvement
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