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Bill B

Customer Service Supervisor - 20 Years of Experience - Near 76114

Occupation:

Customer Service Supervisor

Education Level:

Bachelor

Will Relocate:

YES

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Qualifications Extensive experience in nearly every aspect of the insurance industry, including managed care in a variety of settings from HMO's and TPA's to providers and workflow software vendors. Strong practical foundation in creating and improving processes and procedures to meet audit and regulatory requirements, as well as improve the work environment. Proven success in writing RFP's, bid proposals, project management and requirement collection. Managed bid processes and vendor relations. Experience in supervising staff and addressing customer and vendor needs. Extensive experience in crisis intervention.

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